Order Info

The following should be included on all purchase orders:

  • Billing and shipping addresses
  • Product number and description
  • Quantity

If your order is non-taxable, a resale/tax exemption certificate must be on file.

Order Online

Using our online shopping cart, customers may securely place orders with Mastercard, Visa, and American Express.

Order by Fax

Customers may also use our convenient institutional or credit card order forms to fax us their purchase orders at 760-579-0394.

Order by Phone

We are available Monday to Friday from 3:00 am to 6:00 pm PST to receive call-in orders at 1-760-579-0393 or toll-free at 1-888-462-4959.

Order by Email

Orders may also be submitted to orders@globozymes.com.


Standing Orders

GloboZymes can schedule periodic shipments on any single purchase order. Such standing orders eliminate the burden of placing frequent repeat orders and ensure a constant supply of needed products. Standing orders may receive discount depending on frequency and quantity.

Pricing

Prices are as indicated on this website and apply only to customers in The United Sates of America. Other customers should contact their local distributor for pricing and ordering information.

Terms & Conditions

Products and prices are subject to change without notice.

Shipping & Handling

Domestic orders of in-stock items received Monday through Thursday will normally be shipped the same day.  Orders received on Friday, Saturday or Sunday will be shipped the following Monday. Orders received on holidays will be shipped the next business day. Shipping and handling costs will be added to your invoice. Shipments are provided with certificates of analysis. 

Returns

Returns will not be accepted without prior written authorization from GloboZymes. All returns are subject to a 25% restocking charge. Authorization is required to insure proper return of material and the correct issuance of credit, if applicable. There is no provision for credit of outdated material. Product(s) must be returned in the same condition as received within 30 days of the original shipment by GloboZymes.

Payment

Payment by check or money order is required within 30 days of receipt of goods. Send payment to:

GloboZymes, 652 Tam Court, Winter Springs, Florida 32708, USA

Interest on unpaid balances beyond the 30-day terms specified will accrue at a rate of 3.0% per month on the past due balance.

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